Expert Services
Payments experts who own your results.
pmtbox puts a team of payments experts on your business. We study your data at every step of the sale, from attribution to chargeback, do the work, and show you the result. Your team does less, and your approved sales grow.
How we work
We find the problem, fix it, and prove the result.
- 01
Assess
We review your data from checkout to payment, fraud attempts, disputes, and chargebacks. Legacy vendors each see one slice. We see all of it.
- 02
Act
We make the changes and handle the work. Your team does not manage the tool meant to manage your risk.
- 03
Report
You see the result in your approval rates, dispute wins, and fees. We keep watching and flag issues before they escalate.
Our services
Five services with one team accountable for the result.
Each service names what we do and the result you get.
01
Interchange analysis and monitoring
What we do
We analyze the interchange on your sales and find where they qualify for a higher-cost category than they should. We fix the transaction data behind it, then keep monitoring so new downgrades get caught early.
Your result
You keep more of every approved sale, month after month.
02
Dispute representment
What we do
We take disputes off your plate. We build the evidence from your transaction record and file it for you.
Your result
You win more disputes and keep more revenue.
03
Fraud management
What we do
We manage fraud at every step of the sale, from checkout to chargeback. We catch card testing before approval rates drop, and you see every payment attempt and every decline reason. With Fraud Ownership, we cover the full cost of every fraudulent transaction our system approves.
Your result
You protect your approval rates and your revenue.
04
Proactive best-practice advice
What we do
We review your commerce setup against what works across the businesses we serve. We bring you specific recommendations before you ask, and we help you put them in place.
Your result
You fix issues before they escalate and drive more sales through.
05
A dedicated payments expert
What we do
One named expert learns your business, your data, and your goals. Your expert covers your fraud, disputes, and payments and owns the follow-through.
Your result
You reach a real person every time and never route between vendors to get an answer.
The difference
Legacy vendors sell you a tool. We own the outcome.
Work with our experts